FAQ

Orders & Shipping
We aim to dispatch all orders within 1 working day. UK orders typically arrive within 2–3 working days. Express delivery options are available at checkout.
Yes, we ship worldwide. Delivery times and costs will be shown at checkout based on your location.
Yes, all our parcels are sent with tracking. You’ll receive a tracking link by email once your order has been dispatched.
Returns & Exchanges
We offer a 14-day return policy and 30-day exchange window. Items must be unused and in original packaging. Visit our Returns Page for full details.
Simply visit our Returns Portal to start the process. You can request a QR code or printable return label through Royal Mail.
Exchanges are free within the UK. For returns, a small fee will be deducted from your refund to cover return shipping costs.